Shipping policy
Thank you for shopping with Woolerist.
All orders are carefully packed and dispatched from Melbourne, Australia.
Processing Time
Orders are typically processed within 1–3 business days.
During busy periods, processing times may be slightly longer.
Once your order has been dispatched, you will receive a confirmation email with tracking details (if applicable).
Shipping Rates
Shipping costs are calculated at checkout based on the weight of your order and delivery location.
We currently ship within Australia only.
Delivery times are estimates provided by the shipping carrier and may vary depending on location, peak periods, or unforeseen delays.
Lost or Delayed Parcels
If your parcel appears lost or delayed, please contact us at
support@woolerist.au
Incorrect Shipping Details
Please ensure your shipping address is correct at checkout.
We are not responsible for parcels sent to incorrectly provided addresses.